不幸的是,天氣是無法控制的因素,有時在您的旅遊之前,天氣預報可能不太理想。我們建議您與客人聯繫,討論替代方案,例如將旅遊重新安排到另一天或時間,或取消旅遊。作為主辦人,您可以根據天氣預報來決定旅遊是否可以進行。如果您認為旅遊可以進行,而客人不同意,則適用取消政策,客人將不獲退款,而您將收到主辦人付款。如果您們都同意取消旅遊,請在系統中取消旅遊,客人將獲得全額退款。
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As a host, it's up to you to make the decision on whether or not you think the tour could happen looking at the weather forecast. In case you think the tour can happen, and the guest disagrees, the cancellation policy applies and no refund will be provided to the guest, and you will receive your host payment.
In case you both agree to cancel the tour, please cancel the tour in the system and the guest will be provided with a full refund.
如果您的客人無法參加預訂,建議他們重新安排到另一個日期和時間。預訂可以在體驗開始時間前最多72小時內重新安排。如果您的客人找不到合適的替代日期或時間,他們需要取消預訂。根據取消的時間,客人可以選擇退款或旅行信用(取決於他們的選擇),或者預訂不予退款(請查看取消政策的詳細信息)。如果客人直接通知您可能要取消預訂並要求您取消,請確保客人自行負責取消預訂。如果沒有正式的取消,將無法提供退款。
If your guests cannot find a suitable alternative date or time, they need to cancel the booking. Depending on the timing of the cancellation, guests receive either a refund / travel credit (whatever they prefer), or the booking is not refunded (check cancellation policy for details).
If a guest informs you directly about a potential cancellation, and asks you to cancel it, please make sure that it is the guest's own responsibility to cancel the booking. Without a formal cancellation, no refunds can be provided.